Privacy Policy

Prashar Road Carriers Pvt. Ltd. ("Prashar Road Carriers", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website or mobile applications ("Apps"). Please read this Policy carefully to understand our practices regarding your information and how we will treat it.

Scope: This Policy applies to users of our website and mobile applications, including customers and driver partners. By using our Apps, you agree to the terms of this Policy.

Information Collection: We may collect various types of information, including:
Personal information such as name, contact details, and demographic information.
Information required for providing our services, such as transaction details and preferences.
Information provided by driver partners, including location details and relevant documents.
Other information relevant to surveys, offers, or app usage.

Use of Information: We use the collected information for:
Internal record-keeping and improving our services.
Facilitating transactions and managing user accounts.
Providing customer support and communicating important notices.
Conducting market research and sending promotional materials (with user consent).

Security: We are committed to ensuring the security of your information and have implemented appropriate measures to safeguard it.

Disclosure: We may disclose your information to third-party service providers for purposes such as personalization, analytics, and supporting our services. We may also share information with governmental agencies as required by law.

Prohibited Activities: Users are prohibited from engaging in activities that violate applicable laws or our terms of service.

Withdrawal of Consent: Users have the option to withdraw consent for data collection, but this may affect their access to certain services.

Cookies: We use cookies to enhance user experience and analyse website traffic. Users can choose to accept or decline cookies.

Links to Other Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

Contact Information: If you have any questions or wish to report a breach of this Policy, you can contact us using the information provided on our support page.

Grievance Officer: For privacy-related concerns, you can reach out to our Grievance Officer at the following address:

Legal Team
Prashar Road Carriers Pvt. Ltd.
Prashar House 103, Patparganj Industrial Area,
New Delhi -110092
Hours: Monday to Friday, 10 a.m. to 6 p.m.
For queries related to our services, please email us at

This Policy is effective as of 29/04/2024 Time Monday to Saturday and timing 10AM to 7PM and may be updated from time to time. We encourage you to review this Policy periodically for any changes.